Premium Membership Changes Part 2 - PlanetSide Universe
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Premium Membership Changes Part 2

Earlier today John Smedley posted some information regarding their recently announced changes to premium membership. Just a short time ago he posted another update revealing possible changes as a result of community feedback.

Thanks for the feedback. We listened. Here are the basics of our revised plan. Please note - we have not had the time to do estimates of the work involved, and also we're continuing to listen. so this isn't baked just yet. Do not expect that this is all going to happen immediately. We plain don't know yet. we're doing that meeting tmw.

1) We're lowering the price of All Access to $14.99

2) We're going to make it so every subscriber to all our PC games an all access member. Basically there will be one SOE membership for our PC games. Please note there are some minor restrictions around our kids titles (simply put - if you're a 12 year old who signed up for FR you won't have access to the adult games so we'll likely leave the lower priced kids offerings as separate subscriptions for under 12 for the same low prices).

4) we are going to be giving our members a 10% discount in our marketplaces.

Check out the full list of tweaks here and be sure to hit up the comment thread as well to post your thoughts on the changes.

106 comments
2014-01-06 09:47 PM
Source: Reddit
Latest Comments
2014-01-06 11:05 PM
Edfishy
Re: SOE Changes Premium Plan [Updates from Smed]

Why not just make hoardable "Purchase Tokens" that you can collect once every month? Personally I kind of like the idea of 'buy 1 of anything you want' over saving up the SC. =\

Either way I'm fond of the idea of an all SOE pass for $15/mo.
2014-01-06 11:22 PM
OCNSethy
Re: SOE Changes Premium Plan [Updates from Smed]

Just thought.. I would probably buy more armour cosmetics with SC if it was possible to place rank and decal insignia on them.... just a thought...
2014-01-06 11:27 PM
typhaon
Re: SOE Changes Premium Plan [Updates from Smed]

RE: Smed's Update

Confused...

But - I think this is good.
2014-01-06 11:41 PM
Ghoest9
Re: SOE Changes Premium Plan [Updates from Smed]

Im impressed.


Im impressed that players gave strong enough feedback to cause a change.

Im impressed that SOE listened and came to its senses.
2014-01-07 04:12 AM
Chefkoch
Re: SOE Changes Premium Plan [Updates from Smed]

So one Sub for all SOE PC Games ?? So technically we get Planetside 1 included in the "new" Subscription ? Cool
2014-01-07 04:20 AM
Eggy
Re: SOE Changes Premium Plan [Updates from Smed]

Originally Posted by Chefkoch View Post
So one Sub for all SOE PC Games ?? So technically we get Planetside 1 included in the "new" Subscription ? Cool
I had not considered this, but yes I would assume its included.
Id rather they just switched PS1 off completely though.


The "revised" sub plan is pretty good I think.
Still allows the hoarders to hoard.
Still gives PS2 subs spending power (on everything in the store).
The discount was unexpected.
The "all access pass" is also nice. Means i might actauly have a look at eq next now.
2014-01-07 06:12 AM
Johnjohns
Re: SOE Changes Premium Plan [Updates from Smed]

Sounds good to me.
2014-01-07 07:52 AM
Ghoest9
Re: SOE Changes Premium Plan [Updates from Smed]

Originally Posted by Eggy View Post
Id rather they just switched PS1 off completely though.


Yay for self important irrationality.
2014-01-07 09:37 AM
Mox
Re: SOE Changes Premium Plan [Updates from Smed]

It isnt clever to think this is a good deal.... poor subers.....
2014-01-08 02:14 PM
Ruffdog
Re: SOE Changes Premium Plan [Updates from Smed]

Originally Posted by Mox View Post
It isnt clever to think this is a good deal.... poor subers.....
It's good they listen to feedback though. It's just too bad some of their initial ideas are half baked, unpopular and out of left field.
Wonder how many people un-subbed between Plan1 and Plan 2?
2014-01-08 03:58 PM
Tatwi
Re: SOE Changes Premium Plan [Updates from Smed]

Originally Posted by Ruffdog View Post
It's good they listen to feedback though. It's just too bad some of their initial ideas are half baked, unpopular and out of left field.
Wonder how many people un-subbed between Plan1 and Plan 2?
The truly half baked thing is SOE treating station cash like a currency conversion rather than an item purchase. When I buy $10 of SC that money is gone, never to used again, it belongs to SOE. Can't be converted, can't be refunded. Thus to the buyer, purchasing SC is a straight up purchase of goods. Yet SOE does not treat it as such, which is really their problem, not ours - customers should not be expected to try and understand the inner workings of a company in order to use the services provided, largely because the customer is not privy to detailed information on the company, but in no small part because it is inappropriate to burden the customer in such a way.

Does McDonald's make customers understand the production chain of a Big Mac meal before selling them the meal? Does anyone do anything similar? Not to my knowledge.

No one cares how SOE handles SC internally. If it's broken for SOE, that's their problem to solve, not the customer's.
2014-01-08 05:35 PM
Crator
Re: SOE Changes Premium Plan [Updates from Smed]

Originally Posted by Tatwi View Post
No one cares how SOE handles SC internally. If it's broken for SOE, that's their problem to solve, not the customer's.
However, they had to make a change to the existing plan that they are offering the customer. In turn customers asked questions and raised concerns with the modified offering. This in turn prompted them to let the customer know the inner workings of the station cash inside the company. Also, they modified the new offering because many were not happy with it.
2014-01-08 06:09 PM
Tatwi
Re: SOE Changes Premium Plan [Updates from Smed]

Originally Posted by Crator View Post
However, they had to make a change to the existing plan that they are offering the customer. In turn customers asked questions and raised concerns with the modified offering. This in turn prompted them to let the customer know the inner workings of the station cash inside the company. Also, they modified the new offering because many were not happy with it.
I totally understand and agree that they need to get the SC system in order, but what Smed said implied that people should feel bad about not spending their SC. That he should have left out.
2014-01-09 06:31 PM
Baneblade
Re: SOE Changes Premium Plan [Updates from Smed]

When I buy SC, I'm buying SC, not the stuff I trade the SC in for.
2014-01-09 07:37 PM
Elahhez
Re: SOE Changes Premium Plan [Updates from Smed]

The emergency change with the subscription plans, to cover all games at the same price, suits me mighty fine as i was thinking about trying out EQN when it's out.
Reply


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