View Full Version : Game crashing 100% of the time right after launching

2013-05-05, 12:02 PM
My game is crashing everytime since yesterday (basically some time after I used an old account to build an alt character) and now it crash right after I launch the game, I don't even see the character selection screen! Also there's no errors message, just "planetside2.exe has stopped working blabla" like when you exit the game.

It was working fine before that and I did literally nothing in between the time it worked and stopped to work (the game first crashed like 2 hours after my last game) :huh: Other games works fine (World of Tanks, BF3, etc).

What I did so far :

- Validating game assets = no problem
- Reinstalling launcher and erasing the launcher cache
- Erasing all the options.ini, graphics.ini, useroptions.ini
- Reinstalling the full game
- Validating game assets again = still no problem

Still the same weird crash.

My PC is : core2duo at 3ghz+, 4go RAM and 5850ATI. (I play on low settings)

Any ideas? Halp!


2013-05-05, 04:07 PM
I have a nearly same problem. but not everytime I spawn. just when I spawn at a overfulled regions. I think my problem here is the temperature of my cpu.

2013-05-05, 05:40 PM
Not really the same problem then, as it was working fine (barring some occasional crashs) then suddenly stopped working. I can't even launch the game it crash before the character selection screen. Your problem seems fully hardware (overheating), mine seems software.

2013-05-05, 08:38 PM
i have the same problem, however i think it has something to do with steam, because when i validated PS2 via steam, it found some files that were messed up. i haven't fully finished d/l the game yet, because of the files that were messed up (i think it said 369 files were messed up, don't quite remember though). you should validate via steam first and see if you get the same thing.

however an interesting thing a came across... when i launch the launcher via steam and press play, the game crashes.

however, when i go to the folder where the PS2 files are and run the EXE from there, the game works, however without the steam overlay. interesting.

2013-05-06, 12:34 AM
nope, doesn't work.

2013-05-06, 02:27 AM
Are you running Mumble? I can't launch mumble before PS2 or it fails to launch. Other way around works fine.

2013-05-06, 03:47 AM
I'm not lauching through Steam but with the Sony launcher. And nothing run behind (no Mumble etc). The only notable thing I did is playing with another account (both old accounts from PS1), that's why it's weird because I erased everything and reinstalled anyway.

I think I will download/test PS2 on another computer then c/c the files to my first computer and see if it works.

@camycamera since when it crashed for you?

2013-05-06, 11:50 AM
Okay, damn was hoping I could swoop in with some wisdom and solve that problem. But that's about all I've got.

2013-05-06, 01:48 PM
No problem, thanks for the help :) Maybe it will go away with the next update, at least I hope because I really don't know why it crash.

2013-05-06, 07:48 PM
@camycamera since when it crashed for you?

since GU08. for some reason it crashes when i launch PS2 via steam, but when i go to the folder and launch the launchpad from there it runs fine. makes 0 sense whatsoever, aren't they the same thing?

2013-05-09, 07:10 AM
I copied the files on another PC and it still crash the same, so either there's some corrupted files undetected or there's something going on with my accounts/ip (would be weird but it happened when I played with my old accounts)...

Edit : ok it was indeed some weird thing bound to the launcher and accounts, I erased everything related to the launcher (and not just the cache), downloaded the launcher from the website, and it worked. Can't say the technical support at SOE is really helpful there (putting your incident on resolved without even looking at it, so pro -_-).