Originally Posted by Graywolves
In an entertainment industry where you are seeking a wide variety of players, yeah you need to give warning. As a company you just look like an asshole when you boot without notice or warning. And since your product is entirely based off of the interest of the general consumers to do such, it is in your best interest to not appear to be an asshole.
Of course they can do whatever they want with their game. But widdling your customers away through unnoticed bans and suspensions is a great way to exponential lose income for the company in the near and distant future.
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I completely agree with you - but that's not how SOE does business, apparently. So unfortunately for the both of us and the OP I'm working off what I know of CSR policies and what *is* versus what *should be*.