[gaz]

I am really pissed at the PSG Support right now.

I created a ticket on August, 8th and was talking to Support since then. The issue i had was a minor, meaning it would not have been a problem to solve it, but the Support from Pro7 was not able to solve it. First thing is that there were 3 different people involved in processing my ticket. They were not able get things right and answer my simple questions, nor did they know that i was talking about a PSG Account, even if the Ticket was created on the PSG Support site. They thought i was talking about some alaplaya account, which i don't even know. Instead of solving the problem in my interest they decided to solve the issue in ignoring me and using a solution i didn't approve.

If this is the Support that will be used for PS2 i am really disappointed at SOE making this deal with PSG.

PS: I live in Germany and the Support Team only replied (if they replied) after 23:00. This doesn't seem like a professional Support Team!