I feel you buddy but i still feel you have it better than me.
I too am in the similar situation though im not banned but i can't access the game and main webpage. Can't even access the SOE support site for reasons i don't know why.
Currently waiting for their phone centers to come back on then give them a call. Having to make an overseas call too since i'm not from the states which is ****** up. *sigh*....
I also recently got my subscription and purchased some station cash. XP boost is also wasting away atm
..