[Aurmanite]

The original Planetside had a really steep learning curve and suffered from many of the same problems. If you were new to the game it was difficult to figure out what to do. The HART (shuttle) was not obvious, neither were certification terminals, equipment terminals, saving favorite loadouts, continental/global map, etc. There were some things you simply could not learn on your own.

All that said, the player in that video didn't seem particularly savvy about shooters, and perhaps video games in general. I am certain that the average Battlefield player would have opened the map and looked around. Plus, this dude had a screen telling him what to do, and he just closed it. Although judging by the way he struggled with the word authoritarian, reading might not have been that helpful.