well, don't forget that the general public is one big moron. I bet you that they automatically throw out people who put "i don't know" for part of their system specs. Like, if you don't know what your processor is, how are you going to be a good beta tester, and be able to accurately say what is happening? They don't want someone like my mom who'll say "it's broke. it won't turn on. oh, i have to plug it in???"
then people who's email's didn't work, etc. I dunno. There's 100 things you could have done wrong. I bet you they even wrote some little prog to scan the dxdiag and compare it with the system specs you submitted. Who knows?
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