PlanetSide Universe - View Single Post - Can't access any SoE website or game service!
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Old 2013-05-08, 01:03 PM   [Ignore Me] #20
Geld
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Re: Can't access any SoE website or game service!


Originally Posted by Pskl View Post
Hey guys, if you can get to a computer that can still access SOE sites, you should submit a ticket on this (help.soe.com, log in and click the "open a support ticket" tab), email them ([email protected]), or maybe call up SOE support (858 537-0898, 7:00 am - 7:00 pm Pacific Time, Monday - Friday). I know the TSR I talked to has sort of an unofficial list of people affected by this, let them know that you're having this problem as well.
This. I used a program called TOR (https://www.torproject.org/) to get access to SOE websites back as it lets you browse with a new IP. I then submitted a ticket and it went through the proper channels and I got access back.

I also found out after making my initial post on this site that I lost access cause my IP was banned. It was proven that my ban was done in error however, so this route may not work for everyone.
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