Originally Posted by DeeTwoEh
I'm really surprised I've never been silenced. I've said much worse on global even and I haven't been silenced. I did get banned for a weekend once but that's the extent of my punishment.
Some people just get unlucky I suppose.
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Again... I don't think CSRs patrol in-game public chat. I think that it takes being /reported and /appealed.
Note: the proper procedure isn't to /report... that's only the first step. You have to actually file an appeal. The report command just does a server-capture of any chat logs.