|
Re: Can't access any SoE website or game service!
|
|
My issue as well has been resolved today. No word yet on what the real issue was. Still waiting on a call back from Comcast, it was eventually escalated to tier 3 support on their end. It was likely a bad router somewhere on the backend of the net, possibly with a datacenter. It was most def not my IP or account being banned.
As for sony, i'm sure they did some serious work on their end. And I'd like to mention how helpful Sony has been through this process, they went far beyond my expectations in helping me.
If anybody is still experiencing this, or has this problem in the future. The only advice I can give you is rattle as many chains as you can. I had to call Comcast about 8 times till I was able to work my way through the gauntlet of T1 support and get it escalated.
|