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Old 2012-09-18, 12:50 AM   [Ignore Me] #1
Octrox
Private
 
Question Game won't launch!?


Ok so downloaded the game a couple of days ago and the launcher updated just fine and launched the actual game fine also.

But then yesterday when I open the launcher (It still downloaded the updates) and presses "Start" the game said it was launching but then it just closes down and NOTHING happens....

I have tried running the game as administrator, both the launcher and the Planetside2.exe file. Without succes....

Do I have to reinstall the game?
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Old 2012-09-18, 04:41 AM   [Ignore Me] #2
Eggy
Sergeant
 
Re: Game won't launch!?


The patch has altered the game files and anti-cheat mechanisms so much that some AV and Firewall wall systems were stopping PS2 from running.

Comodo and Avast are both detecting nasty behavior and preventing the game from running.

Comodo needs all the defense+ stuff to be disabled permanently.
Avast you need to shut it down completely (wait a few minutes) and then PS2 should run fine.

Not Ideal, but there you go.
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Old 2012-09-18, 08:34 AM   [Ignore Me] #3
LexDecon
Corporal
 
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Re: Game won't launch!?


You don't need to shut down AVAST's protection,

Go to your Shields and add the launchpad.exe and planetside2.exe as exceptions and it will work just fine.
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Old 2012-09-18, 09:26 AM   [Ignore Me] #4
Octrox
Private
 
Re: Game won't launch!?


Originally Posted by Eggy View Post
The patch has altered the game files and anti-cheat mechanisms so much that some AV and Firewall wall systems were stopping PS2 from running.

Comodo and Avast are both detecting nasty behavior and preventing the game from running.

Comodo needs all the defense+ stuff to be disabled permanently.
Avast you need to shut it down completely (wait a few minutes) and then PS2 should run fine.

Not Ideal, but there you go.
Hey thanks for the answer, I currently use Norton by Symantec.

What is it I have to shut down, the firewall?
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Old 2012-09-18, 08:00 PM   [Ignore Me] #5
Eminence
Private
 
Re: Game won't launch!?


Same problem here, bump
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Old 2012-11-21, 12:51 AM   [Ignore Me] #6
lobbes
Private
 
Re: Game won't launch!?


when i start up PS2 it sometimes says not responding and sometimes it works but after i accepted the use license agreement it just closes itself, anyone a solution for that??
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Old 2012-11-24, 12:21 PM   [Ignore Me] #7
jediwoman
Private
 
Re: Game won't launch!?


Same problem. I sign into SOE. I get the white load bar that reaches 98% and then it crashes. Nothing happens after the load bar gets stuck.

I have disabled Avast which seems to do nothing.

I have the latest drivers for my vid card. Check Asda Offers and Aldi Offers. My systems meets the specs easily.

Any suggestions?
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Old 2012-11-24, 01:39 PM   [Ignore Me] #8
Phrygen
Corporal
 
Re: Game won't launch!?


Normally this would only happen once in awhile.

Now i am permanently stuck at 98% and then it crashes. firewall is fully open to planetside 2...

EDIT: The login server is down, JOY

Last edited by Phrygen; 2012-11-24 at 01:44 PM.
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Old 2013-01-14, 08:26 PM   [Ignore Me] #9
Zionator
Private
 
Re: Game won't launch!?


I have this problem as well, someone please help me I really want to be able to play!
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Old 2013-01-15, 05:11 AM   [Ignore Me] #10
Moodel
Private
 
Re: Game won't launch!?


If you are experiencing issues running the game then in all likelihood you need to enter the program executables to the relevant exclusions lists in either your AV/ firewall settings or both.

If you do not know where these settings are then you need to spend a few minutes digging around in your management interfaces for those tools till you find it and/or do some reading up on the tools that you use.

Not all tools are alike. I use different AV and firewall software from that mentioned above and there are no issues so clearly it only affects certain makes but should be very easy to resolve.

If you then still experience issues you need to check the PS2 logs and perhaps your application event log in Windows to see if there is anything else that might be stopping the game from running.

Its not complicated people but you do need to put some work into finding out what might be the problem.
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Old 2014-01-23, 02:46 AM   [Ignore Me] #11
barayaghi
Private
 
Re: Game won't launch!?


hey.... hi man.... I have the solution....
1- go to ur installation folder
2-find Launchpad.exe , and planetside2.exe
3-right click on Launchpad.exe
4-go to compatibility tab -on top-
5-change settings for all users
6-check the compatibilit
7-keep1 it on windows xp
8-check run as administrator on the bottom
9-do from step 3-8 for planetside2.exe too
10-launch the game and have fun
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Old 2014-01-26, 08:39 AM   [Ignore Me] #12
Baneblade
Contributor
Lieutenant General
 
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Re: Game won't launch!?


Comodo works fine with PS2, just put it into game mode.
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