This was just posted on the Official Site moments ago:
Account and Technical phone support will be unavailable on Friday, May 11th 2007. Phone support will return to its normal hours of 10:00am through 7:00pm PST Monday through Friday on Monday May 14th 2007.
Live chat support will remain available during its normal hours Monday through Friday, 10:00am through 7:00pm PST at www.station.sony.com/chat.
E-mail support is available any time at www.station.sony.com/email.
Our Self-help knowledgebase is also available at www.station.sony.com/kb with answers to your questions.
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2007-05-09, 11:00 AM
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