To our EU players,
We constantly review community feedback via all channels and want to thank you for your ongoing dialog. We wanted to let you know that Sony Online Entertainment and ProSiebenSat1. Games have jointly decided to migrate all PSG accounts for PlanetSide 2, DC Universe Online and EverQuest II back to SOE in the near future. Please take a moment to read the FAQ, and watch for updates as we iron out the details of the process!
As of today’s date (June 18, 2014), region locks have been lifted. New EU residents wishing to register should do so via SOE hosted sites.
On or about July 1, 2014, we will offer PSG players the opportunity to migrate their existing accounts to SOE account management, in order to continue playing SOE games. All earned status, characters and in-game coin will transfer with the account.
Your payment details and personal information will not be transferred. When a transfer is initiated, only the ProSiebenSat.1 Games account name, character information, Seven Cash balance, and other game-related data will be provided from PSG to SOE, exclusively for migration purposes. You will need to have an existing SOE Station Account or create a new SOE account, subject to SOE’s Terms of Service and Privacy Policy, in order to continue playing the games through SOE’s service. You will also be required to enter your payment details if you wish to make purchases through your SOE account.
After migration, EU players with existing memberships will be automatically upgraded to SOE All Access Memberships. All EU residents will have the opportunity to purchase All Access memberships at the same rate as the old, single-game memberships, and enjoy all SOE games as well as a monthly 500 Station Cash claim, marketplace discounts and many promotions.
In even more exciting news, SOE Player Studio (EQII, EQ, PS2) is also expanding its scope to include submissions from EU countries, starting with Germany, France, Denmark, Norway, Sweden and the UK. Testing of the new tax registration process is already well underway!
Lastly, we want to thank you all for your dedication to the games, your support and invaluable feedback. Please keep it coming so we can make this the best possible experience for you now and in the future.
ProSiebenSat.1 Games
Sony Online Entertainment
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