Originally Posted by Higby
Connections to a VOIP server have no adverse effect on your connection to the "game" server except for potentially on your end if your connection was unable to handle having both open. The game server isn't processing voice at all.
As for why you'd want to talk to a random player, maybe to help them learn the game? Maybe because you want ammo, or you saw an enemy squad around the corner and want to warn them? Maybe to coordinate fire on an enemy tank? Maybe because they're going the wrong way? There are lots of reasons.
Planetside is a complex game that focuses almost entire on massive player coordination and cooperation, having experienced players who can say "Hey come over here the command room is this way" to someone whos lost without having to jump through hoops to do so goes a long way towards getting the player community more closely knit and ultimately make the game work as well as possible.
If all you want to do is interact with the friends you already came into the game with and the entire rest of the playerbase is just background noise to you, that's fine, you can turn it off, but I think you'd be missing out on one of the more unique aspects of Planetside.
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Also, with the autojoin squad feature mentioned in the video, if you end up with random people, they may not get "lost" but it's still nice to be able to say something as simple as "look out behind you".