Yesterday I was lucky enough to snag a beta key on PSU's Beta Key Exchange. I was delighted and really looked forward to helping the PS2 dev team improve the game (yes, I actually DO test in beta's
).
However, I've been completely unable to register the beta key so far
I've had a Station account since 2004 (SWG days).
- At first, the "Redeem code" link from the Planetside 2 webpage didn't work. Got on Live Chat support and was told that SOE had a problem with their Billing System at that time, and that no account transactions were working.
- Tried again this morning, and this time it told me that the code could not be applied to my account because of "the status of my account".
- Checked my details and found that the CC I had registered as payment method had expired.
- Tried to enter new CC details and got the following error msg: "payment method is not valid for a US customer"
I also received a phone call from my bank to check that a billing attempt by SOE was in fact a legit transaction, which means the CC details were correct in their system.
Unfortunately, it's another 10 hours before Live Chat support opens for business, so I'll have to wait a while before I can follow-up this issue further.
I'm just wondering if it's still possible for euro customers to create new SOE Station account and use euro-based credit cards as a payment method ?
Any euro players here who have been able to register beta keys ?
2012-08-03, 02:28 AM
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